FAQS
WHAT PAYMENTS DO YOU ACCEPT?
Payment options at checkout:
- Visa, Mastercard, American Express and Discover cards
- Apple Pay
- PayPal
- Mingle Gift Cards
We do not accept personal checks, money orders or direct bank transfers.
HOW ARE TAXES CALCULATED?
As you proceed through checkout and confirm your shipping details, any applicable taxes will be calculated on the total merchandise value. The tax amount will be shown on the review page before you submit your order as well as on the summary page that you see once the order is complete.
ORDER CANCELLATION
Orders cannot be cancelled after they are placed as payments are processed automatically.
PROMO CODES + GIFT CARDS
Maximum one promotional code per order in addition to e-gift cards. Inaccurately entered promotional codes are beyond our control as payments are automatically processed. Promotional codes are not valid in store.
ORDER PROCESSING
After placing your order, you will receive a confirmation email to the email associated with your order. Please allow 1-3 business days for processing. You will receive order status updates as your item(s) are packaged and being prepared for shipment.
SHIPPING
FREE standard shipping for all orders over $100. We offer $7 standard shipping, $25 two day air, and $35 overnight shipping. Standard shipping typically arrives within 2-3 business days. Orders placed on Saturday will not be processed until Tuesday. P.O. Boxes will not be shipped via UPS. Preorder items are not eligible for next day UPS air. We do not currently offer international shipping.
Mingle is not responsible for lost or stolen packages.
RETURNS
For information on returns, please see our returns page.
GIFT CARDS
Please note this is not a hard copy. It is emailed to you & can be forwarded to the recipient of your choice.
IN-STORE PICKUP
In store pickup is available during store hours. We are open Tuesday-Friday 10 a.m. to 6 p.m. CST and Saturday 9 a.m. to 3 p.m. CST. We are located at 4253 Hwy. 1 S., Port Allen, LA 70767. Please select "in-store pickup" at checkout to ensure we do not ship your package. If this option is not carefully selected, we cannot credit back any associated shipping costs as all shipping labels are automatically generated.